Any Questions?

Everything you need to know

We've collected the main questions you typically ask us. Don't hesitate to contact us if you can't find the answer you're looking for!

There isn't a minimum of followers you should have on social media to access the platform. However, brands can decide to open their campaigns to ambassadors above a certain number of followers. If you have the required number of followers in the desired social media, then the campaign will show up in your space and you'll be able to apply. Brands can demand other criteria such as interest areas, social media, engagement rate etc. For this reason, each member of the Capssion community has access to different campaigns.

You only need your email and a social media account! In the case of Instagram, you must have a business account linked to a Facebook page. Your account must be public!

On Capssion, you can participate in campaigns from different fields (beauty, fashion, food, decoration, music, travel, high-tech, luxury, children, services)

Of course, we actually encourage you to! You will be able to contact the brands you collaborate with through Capssion's messaging section in your account.

You'll have tokens to collaborate with the brands. When an gig interests you and you apply to it, you'll be charged one token (one token is charged per applied gig). To start off, you'll have three tokens. But don't worry, the number of tokens goes up after your first partnership. You'll have 5 then. To gain your tokens back, you must respect the deadlines and publication briefings.

Some gigs are not remunerated. But it's an opportunity for you to test products for free, create content for your social media and collaborate with the brands you love. Others are.

When you sign up to Capssion you accept the general terms of use. Moreover, each collaboration you accept with a brand will have certain conditions. If you don't respect them, you risk not being chosen for other collaborations on the platform.

Only your personal data like your name and address are accesible to the members of Capssion and to brands with wich you will collaborate (for the delivery of products). The rest of the information such as your log in details on the different social media are completely secure and secret. No one can access them!

It's necessary to connect your social media to have acces to content campaigns, as it's according to the social media you connect that you'll have access to some campaigns or others. It's also indispensable so you can validate your posts on Capssion and get back your tokens. You can rest assured, we don't have the right to publish in your name, nor to like or comment.

Brands decide the size of the community they wish their ambassadors to have. Certain brands don't demand a certain number of followers for their campaigns, especially for certain campaigns of product tests or an experience review, which is characterised by a review on an external site.

Capssion started its operation in Hong Kong and Southeast Asia (Singapore, Malaysia, Philippines, Indonesia among all), but we regularly have campaigns in North America (United States, Canada), as well as in Australia and in the United Kingdom.